Shipping policy

Deliveries and Returns

SHIPPING FAQ

We ship to Switzerland and Europe and offer free express shipping for all orders over CHF 38 or 38 euros. Your order will be carefully packaged and delivered according to your shipping address.

 

DO I HAVE TO PAY CUSTOMS DUTIES AND TAXES?

We cover duties and taxes for shipments to all countries. You will not have to pay any additional fees beyond the price of the product.

 

WHEN WILL MY PURCHASE BE SHIPPED?

We want you to have your new ELIXIR as soon as possible, so items in stock are usually shipped 1-2 business days after ordering.

 

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?

Delivery takes between 2 and 4 business days depending on your location, please check the list of countries below for more information.

 

HOW CAN I FOLLOW MY ORDER?

You will receive an automated email containing tracking information as soon as your order is shipped.

 

Delivery country

Delivery time (after shipping)

 Delivery price

Switzerland 2-3 days CHF 3.50

France

2-3 days 7.50 euros

Rest of Europe:

Italy, Spain, Portugal, United Kingdom, Germany, Austria, Finland, Belgium, Luxembourg, Netherlands, Denmark, Ireland, Sweden.

2-4 days €9.50